Properly measuring your sales performance is essential for driving growth within your business. Usually, companies stick to measuring common key performance indicators (KPIs) such as goal achievement and quota attainment. But if you’re in sales, you know that these aren’t the only important indicators you should be monitoring. If you are looking to better measure … Read more
What is Customer Centricity? Customer centricity means putting the customer first and at the center of everything that you do. You might think to yourself, “That’s easy – I can do that.” But is it really that simple? Being customer-centric entails more than just saying the customer is top of mind. It is about truly … Read more
Incorporate automated text messaging into your playbook to ensure your continued success as a home improvement or home service pro.
Regardless or how awesome your processes are, when it comes to sales success your results will be a reflection of the energies you put forth.
When engaged with a potential client, as a home improvement pro, do you focus on the features and benefits of your service or are you dialed into solutions?
Growing a successful roofing business is about more than just being skilled in your trade. While there are many roofing pros out there, not all of them have the skills in marketing, sales and administration to make their business work. Never fear, we’ve provided some tips to help you transition from being a roofing professional to a roofing business owner.
Now more than ever we’re seeing a trend of growth in the remodeling industry. You may be thinking about starting a remodeling business. Before you dive in, we thought we’d share some helpful tips on how to run a successful home remodeling business.
t’s tough out there for contractors and sometimes it can feel impossible to find construction job leads. No matter how long you’ve been in the industry, things are always changing and staying on top of finding new leads can feel like a daunting task. As the industry continues to evolve, the methods you once used to find construction leads may not be working for you anymore. As a contractor, you should be focusing on the best methods to land new leads.
Every home improvement or home services pro wants to win every homeowner lead they acquire. In more than 12 years in the lead generation business, I have yet to find the “Superman” of contractors that converts every viable lead into a paying customer.
Whether you’re a company or an individual contractor trying to provide a service, it’s never easy dealing with customer complaints over the phone.