customer service

How to Leverage CRMs to Grow and Nurture Your Customer Base as a Home Improvement Contractor

Today, it is becoming increasingly more popular for home improvement professionals to use CRMs, or customer relationship management software to streamline their sales process. While this is an excellent way to collect and record your sales data, it is also excellent for streamlining your communication with potential and current customers. The risk of not having … Read more

How home improvement pros can leverage social media to improve their customer service

No matter your business’s industry, every company should strive to provide the best customer service possible. But this is especially true for those in the home improvement service industry. As a home improvement pro, you know that your business’s success relies on providing excellent customer service. Now, with the amount of time people spend using social … Read more