We interviewed thousands of homeowners to learn about their tree service needs. Here are the results:
Have you ever hired a tree service/tree removal company for your home?
- Yes, I have: 30.19%
- No, I have not: 69.81%
- Responses: 1,921
[If yes] Which tree services did you need? Please select all that apply.
- Tree trimming/pruning: 30.24%
- Tree removal: 45.08%
- Stump grinding: 10.76%
- Tree care: 5.19%
- Storm clean-up: 4.45%
- Other: 4.27%
- Responses: 530
Are you considering tree services at your home in the next 6 months?
- Yes, I am: 21.76%
- No, not at this time: 78.24%
- Responses: 1,259
[If yes] Did you have a positive or negative experience with the company? Please briefly tell us about it.
- This was presented to us as a word cloud. Overwhelming positive remarks from all homeowners.
Are you considering tree services at your home in the next 6 months?
- Yes, I am: 21.76%
- No, not at this time: 78.24%
- Responses: 1,259
[If yes] What type of tree services do you need? Please select all that apply.
- Tree trimming/pruning: 38.11%
- Tree removal: 43.0%
- Stump grinding: 8.79%
- Tree care: 3.91%
- Storm clean-up: 3.26%
- Other: 2.93%
- Responses: 307
[If yes] Which of the following is critical when selecting a tree services professional? Please select all that apply.
- Discounts and offers: 14.57%
- Years of experience: 10.15%
- Insurance and proper certifications: 13.47%
- Cost of services: 26.05%
- Online ratings and reviews: 8.17%
- Personal references: 7.06%
- Expertise and demeanor: 10.38%
- Timeline for completion: 7.51%
- Other: 2.65%
- Responses: 453
[If yes] Last question: Are there any tree-related issues on your property that you feel uncertain about how to address? If so, can you tell us more?
- Some responses included root maintenance, tree impact to sewage and drain problems, root damage to curbs, and trees being very close to the resident’s home.