home improvement contractors

Up until now, customer service has almost always been approached reactively. This means that customer service representatives respond to complaints, questions, or concerns as they arise.

2021 is the year to get back on track after the upsets of 2020. If it’s your primary goal to try and grow your business this year, then there are some simple steps that you should consider to land more jobs.

The common saying that “customer is king” rings true in every aspect. You are in business to serve the customer. You identified a need or problem that the customer has and built a company to solve it.

Duplicate business listing occurs when your business is listed more than once in a particular directory. It matters if the details or information present in each listing are different from each other.

Having multiple projects is a good sign that business is growing. However, it can set you up for major business losses if you cannot handle these projects properly. We recognize the problems entrepreneurs face in this regard and have come up with practical tips to help you.

It’s inevitable that, at some point in your career as a contractor, you’ll experience scope creep. Scope creep can be a threat to your business if you don’t learn to manage it properly and communicate sufficiently with your clients.

Most contractors will receive numerous online reviews from clients throughout their career, and if you’re a successful contractor, the majority of those will likely be good. But that’s no denying that even the most professional contractors will sometimes receive a negative review.