Accountability check: 2019 goals

Just before the start of 2019, I shared a post focusing on goal setting for the upcoming year. There were a handful to suggested focus areas such as: Going above & beyond regarding the level of customer service you provide, Improving your online presence, Increasing reviews from clients, & Creating health work-life balances.


If you did not grow up in the 80’s, you may not be so familiar with the television show, The A-Team. The leader of this group of outlaw former soldiers (“wanted for a crime they did not commit”), Hannibal Smith had a line that he said at the conclusion of every episode and successful “mission”. With cigar in hand, he would smilingly state “I love it when a plan comes together”. Well, who doesn’t love it when their plan comes to fruition and success is achieved? The important take away here is that to achieve success, one must first have a plan.